Do you want to better understand people and situations, build trust and rapport, and resolve differences? Fostering greater self-awareness is one of the first steps to becoming a thoughtful communicator. Truly listening, making the time and space to hear someone out, is one of the greatest gifts you can give to another person. In this presentation, learn some powerful and effective active listening techniques—including non-verbal communication, summarizing for understanding, and asking appropriate questions. Walk away with some practical tools that you can immediately put to use to become a better communicator, at home, in the workplace, and in the world.

Presented by Julie Mitchell, Executive Director of Ku‘ikahi Mediation Center.

All programs are subject to change. If you require an auxiliary aid or accommodation due to a disability, please contact the library at least 7 days before the program date.